Register and preserve the context
The AI conversation and collected details move into your workspace, so you do not repeat the story.
FREE CRYPTO INCIDENT CONSULTATION
Crypto stolen or funds frozen by an exchange? Start here.
Describe what happened. The AI crypto analyst will examine the facts, check current sources, explain likely causes, and suggest a safe next step. A specialist can then continue the case with all the context preserved.
AIClarity first. Then only the service you actually need.
Cryptalume AI consultantOnline · initial consultation is free
WE REVIEW CASES INVOLVING MAJOR EXCHANGES
Bybit
Binance
OKX
MEXC
HTX
PERSONALLY HANDLES CASESArthur MaslenkovInformation security expert and lawyer · 10 years in the crypto industry
“If you do not want to navigate hashes, reports, and exchange rules alone, I will translate everything into plain language and guide each next step.”
SPECIALIST-LED CASE SUPPORT
Do not want to handle everything yourself? Entrust your case to a specialist.
The specialist handles cases involving crypto theft, fraud, frozen funds or accounts, complex transactions, drainers, phishing, and other crypto incidents. This service is for clients who need clear guidance and concrete action—not just a report.
Situations we handle
An exchange froze a withdrawal or account, or requested source-of-funds evidence
Crypto was stolen through a drainer, phishing, a malicious signature, or a wallet compromise
You faced a scam, address poisoning, a P2P scheme, or a fake investment project
You need someone to interpret transactions or an Incident Scan report and handle the next steps
How the work proceeds
A specialist reviews the evidence
We review facts, transactions, correspondence, exchange notices, and attached documents.
Receive a clear action plan
We explain likely causes, risks, available actions, and what can realistically be done in your case.
Work through the case together
We prepare requests, evidence, and text. Exchange messages can be copied in one click and sent from your registered email.
Handle subsequent replies
We review new responses, adjust the approach, and continue until the agreed scope is completed.
PERSONALLY HANDLES CASESArthur MaslenkovInformation security expert and lawyer · 10 years in the crypto industry
“If you do not want to navigate hashes, reports, and exchange rules alone, I will translate everything into plain language and guide each next step.”
FIXED SUPPORT FOR ONE CASE$59
Give my case to a specialistRegister and verify your email first, then pay and continue in your workspace.
Recovery or unfreezing cannot be guaranteed because it depends on the facts, exchanges, and third parties. We do guarantee completion of the agreed, objectively possible work. We never need account access, passwords, seed phrases, or private keys.
CHOOSE YOUR SITUATION
Help for two high-stress crypto problems.
INCIDENT SCAN — TRACE STOLEN FUNDS
Crypto stolen from your wallet? Trace the transaction.
First choose the right level of analysis. The free scan supports Ethereum, BNB Chain, Polygon, TRON, Bitcoin, and Solana. Where reliable network data is available, the extended scan builds the fund route and prepares an evidence report. Then enter an address or transaction hash below.
How do wallet drainers work and why can funds disappear?
A drainer is a malicious site or smart contract that disguises a dangerous authorization as a wallet connection, token claim, account check, or giveaway. Once signed, the attacker may transfer assets immediately or later.
Incident Scan checks the transaction and approvals. Tracing shows where the funds moved next, preserving the route for a timely report.
SHORT SCAN
Free
For a quick first look at the facts.
- Automatic activity search across all supported networks
- Address or transaction existence check
- Status, block, date, and confirmations
- Sender, recipient, amount, and fee where available
- Dangerous approve, Permit, and contract-interaction checks
- Short AI summary of findings and next steps
- Preliminary check that enough data exists for a stolen funds analysis
EXTENDED
STOLEN FUNDS ANALYSIS AND TRACING
$23
Tracing follows more than one transaction: it reveals the onward route, intermediate addresses, and destinations.
- Everything included in the free scan
- Full onward transfer chain across supported networks
- Intermediate addresses, amounts, dates, and route branches
- Known destinations and services where identifiable
- Timeline with hashes and direct links to blockchain evidence
- Detailed AI assessment and recommended next steps
- Evidence-backed PDF for an exchange or law enforcement
- Optional new-movement monitoring with alerts
Stolen funds analysis costs $23. Recurring billing applies only when monitoring is enabled and can be cancelled in your account. Tracing does not guarantee recovery.
FREE SHORT INCIDENT SCAN
See what happened on-chain.
Crypto stolen from a wallet? Enter the first suspicious transaction or an address. The free scan checks the facts; full tracing and 30-day monitoring are available separately.
CLEAR PRICING
Know the cost before you continue.
Start with a free assessment. A paid option appears only when there is useful work we can actually perform.
AI consultation
FreeAI clarifies the facts, checks likely causes, and recommends a safe next step.
- No registration to start
- Current-information checks
- A service is suggested only when relevant
Stolen funds analysis
$23After the free scan, we trace stolen funds and prepare an evidence package.
- Onward transaction chain
- Addresses, amounts, dates, and destinations
- AI assessment and a PDF report for an exchange or police
Specialist case support
$59A specialist receives the collected context and handles a fixed-scope case in your workspace.
- Case assessment and action plan
- Ready-to-send messages with one-click copy
- Follow-up on exchange replies or theft evidence
We verify the data before offering paid work
Tracing and support do not guarantee recovery.The paid analysis is offered only after the free scan confirms there is enough data for useful tracing.
OUR APPROACH
Built for a stressful moment.
Read-only by design
We analyze public data. We cannot access or move your funds.
Facts before conclusions
Unverified signals are clearly labeled; recovery is never promised.
A real person when it matters
Upgrade to have a specialist review the complete case, not start from zero.
GUIDES AND ARTICLES
What to do—without panic or false promises.
First response · 7 min read
Crypto stolen from a wallet: what to do in the first hours
A practical response plan: contain the loss, preserve transaction evidence, trace stolen crypto, and prepare reports for exchanges or law enforcement.
ReadWallet security · 8 min readWhat is a crypto wallet drainer and how does it steal tokens?
How malicious signatures, token approvals, and Permit requests enable wallet theft—and what to check immediately after an attack.
ReadExchange restrictions · 9 min readCrypto exchange froze withdrawals: causes and next steps
What to check when Bybit, Binance, OKX, or another CEX restricts withdrawals, what evidence may be requested, and how to answer support.
ReadCRYPTALUME ANSWERS
What should I do if crypto was stolen from my wallet?
Stop signing transactions or connecting the compromised wallet, preserve the first suspicious transaction hash, and move remaining assets to a fresh wallet from a clean device. Then document the fund route and prepare evidence for any identifiable service that receives the assets.